Privacy Policy Overview

This Privacy Policy explains how Zenith Frames handles personal data when visitors use the website, make inquiries, or engage our product photography services.

Effective Date As stated in policy
Scope All users of our services
Questions Contact

Subject to legal limits, individuals may request access to their data, correction of inaccurate information, deletion of certain records, restriction of processing, or objection to processing based on legitimate interests. Where consent is used, it may be withdrawn for future processing.

Available rights depend on the nature of the request and applicable law.

To protect privacy and prevent unauthorized disclosure, we may ask for information needed to verify a request and to locate the relevant records. We will review requests and respond within a reasonable period under applicable law.

Requests may require identity verification before any action is taken.

We keep personal data only for as long as needed for the relevant purpose, including booking administration, project delivery, recordkeeping, dispute handling, and compliance. When data is no longer required, it is deleted, anonymized, or archived in a limited form where retention is necessary.

Retention is based on the purpose of collection, legal obligations, and the need to resolve service matters.

If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The revised version applies from the stated effective date.

We review this policy when our practices or legal obligations change.
Privacy Contact

Contact Information

Privacy email
Telephone
+84 917 968 674
Mailing address
Số 216-218, Đường Quốc Lộ 13, Hiệp Bình Chánh, Ho Chi Minh City, Ho Chi Minh City, 71315
Privacy contact
Data category

Data We Collect

We may collect contact details, inquiry content, booking and planning information, project preferences, shot lists, reference materials, payment-related records, gallery access activity, device and browser data, and other information users choose to provide in connection with product photography services.

The categories of data collected depend on how users interact with the website, booking tools, and service communications.
Collection source

How We Collect Data

We receive data from contact forms, email, phone calls, planning calls, booking and delivery workflows, gallery interactions, payment processing, and basic technical logs generated when the website is accessed.

Some information is provided directly, while other information is created through normal website and service use.
Cookie type

Types of Cookies

We may use essential cookies for site operation, functional cookies to remember preferences, and analytics or performance cookies to understand traffic and improve reliability. Cookie behavior may vary depending on the pages and features used.

Cookie use is kept to standard operational categories for a service site.
User control

Cookie Controls

Users may manage cookies through their browser controls and, where available, site-level preferences. Essential cookies may remain necessary for core functions such as security, session handling, and form operation.

Browser settings and similar tools can limit non-essential cookies, but some site functions may be affected.

How We Use Data

We use personal data to respond to inquiries, assess project scope, prepare quotes, plan sessions, confirm product counts and shot lists, coordinate studio or on-location work, manage payments, deliver proofs and edited files, maintain records, secure the website, and meet legal or accounting obligations.

Processing is limited to the operational needs of the studio and the website.

Service Providers

We may share personal data with service providers that support website hosting, communications, payment processing, file delivery, storage, and related administrative functions. These parties are expected to use the data only for the services they provide to us and to protect it appropriately.

Operational partners receive only the information needed to perform their role.

Legal Disclosures

We may disclose personal data when necessary to comply with law, respond to lawful requests, protect our rights, investigate misuse, or support the establishment, exercise, or defense of legal claims.

Legal disclosure is limited to situations where a valid obligation or lawful request exists.